Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Your Premier Mountain Bike Shop
Located in Sedona, Arizona, we specialize in top brands like Trek, Specialized, and Rocky Mountain, ensuring a fantastic biking experience for all.
How can we assist you today?
Our team is here to help you find the perfect bike and answer any questions you may have. Your satisfaction is our priority!
Our Commitment
At our bike shop, we prioritize customer satisfaction, ensuring every visit is enjoyable and fulfilling. Our knowledgeable staff is always ready to assist you with your biking needs.
Quality Selection
We offer an extensive range of mountain bikes from top brands like Trek, Specialized, and Rocky Mountain, catering to all skill levels and preferences.
E-Bike Options
In addition to traditional mountain bikes, we provide a variety of e-bikes, perfect for those seeking an extra boost on their rides through Sedona’s beautiful landscapes.
Expert Services
Our full-service bike shop is equipped to handle all your biking needs, from repairs to custom fittings, ensuring your bike performs at its best.
Community Focus
We believe in building a strong community of biking enthusiasts, offering events and workshops to enhance your biking experience and knowledge.
Customer Experience
Our mission is to create a welcoming environment where every customer feels valued and leaves with a smile, ready for their next adventure.